Store Home AMSA (0 item) Shopping Cart

Store Home/New Search

Items Found: 59

*NEW!* Packing & Loading Techniques for Containerized Moves Video Training
AMSA is proud to add our newest product to the lineup of available training assets. This half-hour video is presented in three sections: Packing, Wrapping and Inventorying; Preparing the Container; an...
.
10 Crazy Things to Make your International Move Smoother
Traveling abroad is an adventure and a great experience. Moving abroad, however wonderful, can prove challenging. As a moving professional you want your consumer's move to be as unhindered as possible...
.
12 Surefire Ways Movers Can Protect Their Online Reputation
Proactively protect your business and leverage online conversations to fuel your business growth! Learn the core principles of online reputation management (ORM), as well as 12 proven ORM tactics - ma...
.
A Consumer's Guide to Moving with Children, Pets, Plants and Home Electronics
New for 2016! Packed with information to help consumers navigate the most sensitive parts of moving day, your customers will appreciate and benefit from the practical tips and advice in this comprehen...
.
AMSA Dispute Settlement Program Brochures (1 order contains 100)
Federal regulations require movers to furnish this information to every household goods shipper before the move and again during the claim settlement process. Make sure youre in full compliance by alw...
.
Capturing & Developing the Senior Move Market
Seniors have unique needs and concerns when planning for a move. Get practical advice on how to market your services to seniors and learn why it's necessary to involve their adult children in the proc...
.
Certified Packer Loader
The CPL program is designed for your packers, loaders and helpers. Certification includes on-the-job-training at your facility. One base CPL program on flash drive allows you to train your entire work...
.
Certified Packer Loader Patch
Demonstrate your pride in earning this credential by placing them on all of your uniforms no matter the season. These embroidered patches are high quality and a generous 3-inch size so that they are ...
.
Changes in Warehouse Law
With OSHA, HIPPA, FMCSA, DOT and your state regulating your warehouse, changes in laws can be complex and not easily accessible, especially when there are multiple agencies involved. Learn how to bett...
.
Claims Adjusters Letter Writing Manual ebook
AMSA's Letter Writing Manual for Claims Adjusters is the go-to resource for managing all your claims correspondence. AMSA has compiled more than 150 sample letters to help you quickly respond to a wid...
.
CMC Application Fee
.
CMC Brochures
New for 2016! The Certified Moving Consultant brochure is the perfect leave-behind, explaining to any consumer what separates YOU, the professional, from other salespeople. This brochure outlines the ...
.
CMC Seals
The CMC seals are a great way for your customers to know the ethics that you represent and the additional training you achieved. Distinguish yourself from the competition, and improve your sales with ...
.
COIC Seals
The COIC seals are a great way for your customers to know the ethics that you represent and the additional training you achieved. Distinguish yourself from the competition, and improve your sales with...
.
Convince & Convert with Customer Reviews: 5 Essential Tips for Managing Your Rep
Nearly 90 percent of consumers trust online reviews as much as a personal recommendation, according to MovingCompanyReviews.com. Get proven tips and takeaways for effectively managing your reputation ...
.
CPL Bundle
Get the Certified Packer Loader Program in English and Spanish for $600, an $800 value.
.
CSA Score Management
With the FMCSA making new changes to the Motor Carrier Management Information System (MCMIS) to improve uniformity and the treatment of inspection violation data, this webinar provides insight into a ...
.
Customer Service Letter Writing Manual ebook
AMSA's Customer Service Letter Writing Manual is the newest product for better management of all of your customer service communications. AMSA has compiled more than 40 sample letters to help you quic...
.
Customer Service Part 1 - Handling Everyday Customer Service
Learn how to set the tone for every customer interaction and make a positive difference with every customer every day. In this dynamic webinar, you will discover that your current job is not actually ...
.
Customer Service Part 2 - Enhance Your Communication with Customers
Have you ever had to deal with an angry customer and you weren't sure what to do? Learn how to focus on all levels of communication at work: how to handle the angriest customer in a positive and frien...
.
Customer Service Part 3 - Exceed Your Customer's Expectations
Get an advantage in the increasingly competitive moving industry! Learn what it takes to become the employee of the year and how to exceed customer and co-workers expectations every single time, while...
.
Direction Magazine
Direction, published every other month, is AMSAs flagship magazine. This award-winning publication includes news of interest to the entire moving and storage industry as well as stories and profiles a...
.
Employee & Background Screening, Process & Policy
This webinar will broaden your understanding of best practices for screening all employees; inform you about local, state, and federal government requirements; and underscore the importance of a unifo...
.
Finance for Movers - Cash Flow
I can see my profits but where is my cash? is the plaintive cry of many business owners. Cash is king, and this webinar will discuss and define the various types of cash flow and introduce two cash fl...
.
Finance for Movers - Financial Ratios
Find out how to properly read and analyze your balance sheet and income statement. In one hour you will learn how to go beyond the numbers and understand what your financial statements are really tell...
.
Finance for Movers ebook
Finance for Movers was written as a guide to help small- to mid-sized companies understand the ins and outs of financial management specific to the moving industry, including how to track direct and i...
.
Getting Started: What to Consider When Starting a Records Management & Storage C
Designed for those new to the business of commercial records storage and management or those looking to expand their existing businesses, drawing on the knowledge and expertise of those who have alrea...
.
How to Handle Household Goods Claims & Everything that Comes with Them
Be prepared for any and all claims! Take this refresher course to learn about all things claims, including household goods claims, tariffs, paperwork, broker vs. carrier, delivering to mini storage, a...
.
How to Make Your Booth Matter
So you are exhibiting, what now? Let Shepards experts show you how the best exhibitors save money and have better returns on investments with a few simple rules. Learn how to create a booth that is bo...
.
Industry Trends (Qtrly Data Report)
Industry Trends reports on the economics of the U.S. moving and storage sector based on data submitted confidentially to AMSA by member companies as well as from other sources. Issued quarterly, it is...
.
Local Leads - 27 Easy Ways to Radically Improve Your Company Website
Is your website pulling its weight? Or is it just sitting there while you do all the hard work? Discover how you can make small, ongoing improvements to your website that will make it a productive con...
.
Maxwell's First Law - The Law of the Lid
Learn how to improve your leadership skills and those of others! Your leadership skill determines your level of effectiveness, and you can become a better leader. So says Dr. John C. Maxwell in his N...
.
Mileage Guide 19 Software
Mileage Guide 19 is in a CD-ROM based format that will provide you with automated distance calculations between points in the United States, Canada and Mexico. Unlike other distance products, theres n...
.
Military Tariff 400NG Software
Developed for the Defense Department's DP3 program, the 400NG tariff is the essential guide for movers handling military DP3 shipments. The 400NG software accurately calculates the total cost of indiv...
.
Moving with Your Pets
Prepare customers for moving their family pets. Whether you are moving them yourself or having a service take care of them, across the country or around the world, there are a lot of details. Youll le...
.
Pest Control for Movers
This webinar will introduce you to the most common pests affecting our industry. Youll get a few simple ways to reduce or eliminate pests from your shipments and warehouses. Presented by Jose Dolagara...
.
Power of the People & Real Reviews
Learn how Yelp, TripAdvisor, Amazon and other crowdsourcing review websites have affected the relationship consumers have with businesses. You'll also get tips on how to create fans of your own and ma...
.
Prepare for the Worst with Catastrophic Planning
What would you do if you received a call that one of your tractor trailers was involved in a fatal accident? Do you have a plan in place? What if the local tornado alarms are blaring or the weather re...
.
Preparing & Moving Specialty Items
Educate your employees on the specialty services provided by Movers Specialty Service (MSS) for corporate account transferees in this interactive open forum training session. MSS is committed to bring...
.
ProMover brochure
New for 2016! AMSA now offers a new ProMover brochure, Find a Certified Professional Mover Fast! with a quick, comprehensive guide to why anyone considering their moving options should choose a certif...
.
Protecting Yourself with Warehouse Liens
Whether you have or plan to have household goods or commercial merchandise stored in your warehouse, you'll want to make sure youre protected from an inability to assert a warehouse lien, and preserve...
.
Ready to Move? Tips for a Successful Interstate Move - Brochure
When you provide a written estimate to a prospective individual shipper, you must also provide the individual shipper with a copy of this DOT publication, Ready to Move?-Tips for a Successful Intersta...
.
Real or Fake Part 1
From golf clubs and designer hand bags to priceless porcelain figures and high-end make-up products, learn how to protect your business against false claims. You will learn the tell-tale signs that al...
.
Real or Fake Part 2
Art forgeries are becoming more commonplace, so how can you tell real artwork from knock-offs? This session expands on Part 1 and includes oil and water color paintings plus ceramic forgeries from th...
.
SDDC Approved List of Domestic & International Carriers
Now in one printed volume listing of all carriers approved by DODs Surface Deployment & Distribution Command (SDDC) to service domestic personal property and ITGBL shipments. Includes complete points ...
.
Secrets & Strategies to Maximize Free Publicity
Publicity can be powerful and quite valuable. Master the tricks to attracting the media and generate thousands of dollars in free exposure for your business or organization, drive traffic to your boot...
.
Seven Easy Things to Maximize your Fleet Management
Seemingly innocent slippage can reduce profits, hurt morale and end up costing you more than a tank of fuel. Manage your fleet and minimize expenses using seven easy techniques: Set fleet management g...
.
Staying Legal Bundle
AMSA's Staying Legal Bundle includes 3 On-Demand Webinars: Interstate Regulations, Valuation, and Top Ten FMCSA Violations and How to Avoid Them. In addition, you will receive AMSA's Staying Legal boo...
.
Staying Legal Part 1 - Federal Regulations
This webinar shows interstate household goods movers how to work in the post antitrust environment, what pre-move paperwork is required, an explanation of the new valuation options, and guidance for p...
.
Staying Legal Part 2 - Valuation
In Part 2 of the Staying Legal series, youll get the latest on the most current valuation rules. Are you following the guidelines? Is your company compliant? Learn all you need to know about interstat...
.
Staying Legal Part 3 - Top 10 FMCSA Violations & How to Avoid Them
This webinar provides guidance around the 10 most common FMCSA violations and how to correct them. Youll also learn important FMCSA regulatory requirements for handling household goods shipments for C...
.
Staying Legal: Understanding and Complying with the Basic Federal Consumer Prote
Understanding & Complying with the Basic Federal Consumer Protection - Staying Legal includes current valuation and liability changes implemented by the Surface Transportation Board (STB), which revis...
.
The BBB - Keys to Better Understanding
The Better Business Bureau (BBB) often stirs up strong feelings among AMSA members. Some serve on local BBB boards, while others feel they're gotten short shrift from the organization. The key to sati...
.
The Marketing Tools & Tips You Need to Win
There are more than enough new tips, tricks and techniques out there to drive you completely crazy. Updater's marketing team will help you sift through the noise and determine the most effective tacti...
.
Understanding the Affordable Care Act
Youll find out how the Affordable Care Act (ACA) affects your business, including whether it applies to you, the ACA's new healthcare requirements, and the liability exposure if you do not comply. Oth...
.
Using a Blog to Market Yourself as a ProMover
By now, you've probably heard of blogsonline collections of usually short, informative articles on a given topic that are updated fairly frequently. But should your website have one? How do you know? ...
.
Using CRM & Engagement Marketing to Drive More Business
This webinar will demonstrate best practices for selecting and deploying a CRM to drive growth. The ProMover brand is a great way to help you differentiate your company from others. Youll get three ke...
.
Your Guide to a Successful Move
New for 2016! This comprehensive guide is filled with useful tips and advice on everything from collecting estimates and packing, to valuation and arbitration. It also includes a handy pre-move checkl...
.
Your Rights and Responsibilities When You Move-Brochure
Federal regulations require that household goods carriers must furnish this publication to individual shippers. This 30-page booklet contains comprehensive information about the move process and helps...
.